The Problem I own both a Google Galaxy Nexus (the phone) and a Google Nexus 7 (the tablet). Both of these devices have served me well in the time I had them. Until the Over-the-Air update for Android 4.2 on my Galaxy Nexus. This really ruined my day. Basically the…
Microsoft Online Support: The Verbal Blue Screen of Death
So today we had the need to call Microsoft Online Support, we were definitely suprised, to experience what I have coined as the “Verbal Blue Screen of Death”. So apparently, if you are in need of Microsoft Online Support then tough cookies. This was as of 2PM on March 20,…
Adventures in ZFS: Storage Sizing
One of the most complex parts of storage in general and ZFS in particular is correctly assessing the amount and types of storage that you will need to meet your requirements. You can of course just purchase what you can afford and hope for the best. But after reading this…
The Changing Face of Enterprise Support
Now let me preface this post by saying… I am writing this article from my professional experiences, inside of a software company which provided enterprise support for its products, as well as from the perspective of the Enterprise Customer. I am intentionally discarding all experiences with support as a home…
Adventures in ZFS: Crucial M4 Firmware SMART Issue
Let me preface this article by stating that this issue is NOT a ZFS issue or a Solaris issue. Previously I documented a issue in which the Crucial M4 SSD would “hesitate” causing ZFS to see it as faulted. This was promptly fixed in v0002 of their firmware. That issue…